To ensure you receive the full, relaxing experience, please arrive on time for your appointment. If you are running late, your treatment may need to be adjusted so I don’t run into the next client’s time.
A consultation form is required before every appointment. This is essential for insurance purposes and ensures your treatment is tailored safely to you. Please disclose any allergies, medical conditions, or if you are pregnant, as some treatments may need to be adapted.
All consultations take place in my studio, where I have the ideal space, lighting and equipment to assess your needs thoroughly. This allows me to provide accurate advice and tailor your treatment safely and professionally.
Your consultation form will be completed on the day, so please allow a little extra time for this. If your chosen treatment requires a consultation beforehand, I will let you know when we arrange your appointment.
To maintain a calm, private and focused environment, I’m unable to accommodate children, babies or additional guests during appointments. This ensures a peaceful and safe treatment experience for every client.
I offer beautifully presented physical gift vouchers. These can be collected in person or posted to you.
A 50% deposit is required to secure your appointment. This is non‑refundable in the event of a late cancellation or no‑show.
If you need to reschedule, please give at least 24 hours’ notice. With sufficient notice, your deposit will remain on your account for your next booking. Repeated late cancellations or no‑shows may require full payment upfront for future appointments.
Your safety is my priority. All tools, equipment and surfaces are sanitised between every client, and disposable items are used where appropriate. I follow strict hygiene protocols to ensure a clean, safe and professional environment at all times.
After your treatment, I will provide personalised aftercare advice to help you maintain your results and keep your nails healthy. Following this guidance supports the longevity of your treatment and the health of your natural nails.
Some treatments require a patch test at least 48 hours beforehand. This must be completed to proceed with the treatment.
Payment can be made by cash or bank transfer
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